FAQ

1. What is Odé Counselling?

We’re a counselling service that supports youth, adults and families. We will work together to find a plan to support you through any difficulties you may be facing.

2. How much does Odé Counselling cost?

  1. Each hourly session is priced between $100 and $150.
  2. There are multiple ways of accessing our services and having those costs covered. If you’re not covered by an insurance provider, we can work with you to determine a fee-for-service amount.

3. Is counselling right for me?

  1. It isn’t easy asking for help, but we all need support in our lives. If you feel that your mental health is negatively affecting your daily life, then it may be time to seek help and support from a counsellor.

4. How will I communicate with my counsellor?

  1. You will be able to communicate with your counsellor through in-person appointments, email, phone and/or text.  It will be up to you to determine a way of communication you prefer with your counsellor.

5. How many sessions can I have with my counsellor?

  1. The number of sessions depends on your insurance coverage.  If you’re not covered under an insurance provider, we can figure out a plan on how many sessions you may need, and the cost associated with each session.

6. How is my privacy protected?

  1. Information that is shared in each session is kept confidential. Any information that is provided on the website is encrypted – meaning no one is able to access it unless they are a counsellor with Odé Counselling.

7. Can our conversations be anonymous?

  1. All information shared with a counsellor and Odé Counselling is private and confidential.  If you wish to remain anonymous – you can express that during the intake consultation.
  2. We do not share information with anyone without your consent, unless the information provided expresses a threat to yourself and/or someone else – then we would need to share it with the proper authorities.
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